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Telemarketer
- Dubai, UAE (Full-time; on-site)
ROLE SUMMARY
Generate qualified appointments and sales opportunities through high-volume outbound calling, WhatsApp/email follow-ups, and CRM discipline. You’ll engage prospects, validate needs, and book meetings for the sales team.
KEY RESPONSIBILITIES
- Make high-volume outbound calls to prospect lists and inbound leads; run quick discovery to qualify needs and interest.
- Book appointments and demos for the sales team; coordinate calendars and confirmations.
- Send follow-up emails/WhatsApps, share brochures/proposals, and nudge prospects to next steps.
- Maintain accurate CRM records (status, notes, next step/date) and daily activity logs.
- Nurture warm leads with periodic check-ins and value messages (offers, webinars, updates).
- Handle basic objection management and escalate complex queries to the right specialist.
- Meet or exceed daily/weekly activity targets (calls, talk time, meetings set, show rate).
- Share feedback from prospects to improve scripts, offers, and targeting.
REQUIREMENTS
- 1–3+ years telemarketing/inside sales/appointment setting (B2B preferred).
- Confident phone manner, clear English communication (Arabic or additional languages are a plus).
- Comfortable with call targets, scripting, and basic objection handling.
- Experience with CRM tools (e.g., Zoho/HubSpot/Salesforce) and WhatsApp/email outreach.
- Organized, persistent, and coachable; able to follow process and hit deadlines.
NICE TO HAVE
- UAE/GCC experience in corporate services, advisory, IT/ERP, accounting/audit, or banking.
- Basic knowledge of lead scoring, list building, and simple data cleanup (CSV/Sheets).
KPI's
- Appointments set (and show rate)
- Qualified leads (SQLs) created
- Conversion to opportunity / meetings accepted by Sales
- Daily activity (calls, talk time, follow-ups) and CRM hygiene
COMPENSATION
- Competitive base salary + incentives tied to appointments kept and
opportunities created, benefits per company policy.
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